Undo™ Bi-Phase Waterproof Eye Makeup Eraser Undo™ Bi-Phase Waterproof Eye Makeup Eraser


Undo™ Bi-Phase Waterproof Eye Makeup Eraser

Our bi-phase and micellar eye makeup remover makes light work of even the toughest of makeup looks. Effortlessly remove eye makeup whilst you soothe, hydrate and condition your lashes and the skin around your eyes.

Fed up with scrubbing and pulling at your lashes and eyelids just to remove your makeup? Not to mention what a nightmare it is if you decide to wear waterproof mascara! We say stop. Just press Undo. As you would on your computer keyboard: erase the look of the day’s makeup in just a couple of quick swipes.

Undo™ truly is your ‘no faff’ waterproof makeup remover. The softening chamomile and cornflower have been carefully plucked from nature to help soothe and nourish your eyelashes and the delicate eye area. Of course, one of our fave ingredients is also present: hyaluronic acid hydrates and conditions without the unpleasant greasiness you may find with other removers.

Wow! It’s two colours we hear you say. Indeed! Our super clever bi-phase and micellar formula combines into one after a quick shake. By simply shaking the clever push top bottle you’ll see the magic work right before you eyes.

Perfect for

Undo is suitable for all ages and for those of you with sensitive eyes. Ideal for time savvy ladies who just want to rid themselves from the makeup of the day and get straight to bed. It’s also great if you’re a waterproof makeup lover and want to get it off, quick smart!

How to use

First things first, you need to shake the bottle to mix the 2 formulas into 1. Flip the cap and remove the instructions sticker. Grab a clean cotton wool pad and place it on top of the exposed pump. Now time for the magic. Pump down 2-3 times to dispense product onto your pad. (Handy hint: with 2 fingers at either edge of the Undo pump, you get the most out and waste the least). Hold your soaked pad down on each eye for a few seconds. Hold some more. Wait for it... now sweep it across each eye to remove all remnants of makeup.

Active Ingredients

Active micelles, Natural chamomile and cornflower (as per packaging content), Hyaluronic acid, Panthenol

Formula facts

No Parabens, No Sulphates, No Alcohol, No Fragrance, No Phthalates, No Mineral Oil, Vegetarian-friendly, Vegan-friendly, Non-comedogenic (won’t clog pores!)

Natural Facts

Natural chamomile, Organic cornflower

Green Facts

Against animal testing, Against plastic microbeads, Carton: Recyclable & sustainable paper

You’ll love Undo if you like…

Lancome Bi-Facil Makeup Remover

Or similar products like

Charlotte Tilbury Take It All Off Genius Eye Make-up Remover, Elemis White Flowers Eye and Lip Make-Up Remover

Take a look at the HERO sidekick who helped us create this product... meet Ebru

Name: Ebru Sancak
Age: 30

Skin concerns:
  • Fine lines
  • Hydration
  • Blemishes
UNDO makeup remover

A quick makeup removal that doesn't aggravate my skin followed by something that instantly treats and continues to treat blemishes without drying out my skin and then something to 'feed' my skin the hydration I would have just removed with the previous steps and keeps me feeling comfortable and fresh.

It's fantastic to have access to a brand that reaches out to its customers to help refine their products and make them the best they can be. I feel like a part of a team that is very modern, proactive, reactive and honestly this is the way all brands need to be now! It's 2016 people! I'm so proud that I get to work with the HERO's, and help them grow because they deserve it for truly knowing what was missing.

Already using Undo? Tell us about it.

Absolutely not.This HERO (like all the others) is designed for all skin types, even the sensitive ones as well as contact lens wearers.
Well… we don’t want you to waste any drop of your HERO, therefore, we recommend to put two fingers at either edge of the pump and press lightly couple of times.
No. Opposite from many other makeup removers, this HERO has hyaluronic acid, therefore your skin is left conditioned and hydrated while cornflower makes sure no greasiness is added.
Oh yes. Actually, two of them: chamomile and cornflower leaving your delicate eye area smooth and nourished.

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Great product


This does exactly what it says. I can see why this brand has cult products.

IT works!


Always looking for a decent eye makeup remover and hadn't found one until I tried this! It really works.

Really like this!


I really liked this, tough yet moisturising. No dragging around the delicate eye area, no harsh, drying feeling, and ideal for lips too.

Hardworking yet gentle!


We all want our mascara to last without flaking or running, and we wear it to the gym and on nights out, so its no wonder cosmetics companies aim to make it long-lasting. Of course that comes at a price and usually means that removing it can be hard work. We know that tugging at the eye area can damage the thin, delicate skin and break lashes but also that sleeping in your makeup is also a huge no-no, so what can we do?! The Hero Project UNDO has really solved this dilemma and cuts through the most stubborn makeup, breaking down even waterproof mascara, to leave eyes and lashes feeling squeaky clean yet nourished and soothed. No rubbing, tugging, or red eyes in this house!It's a miracle that a formula so gentle as UNDO is so effective too. It has definitely exceeded my expectations and has earned its place upon my dressing table. It has even relegated my usual favourite Clinique Take The Day Off bi-phase remover to my travel bag!
If you need a hardworking but gentle eye makeup remover I can hand on heart recommend The Hero Project UNDO Bi-phase Waterproof Eye Makeup Remover!

Light and non greasy


This is a very light and non greasy make up remover, and also moves stubborn mascara and eye make up. Packaged well and very easy to use, because of the pump action on the bottle there is less waste which is great.



Amazing product. I have sensitive eyes so always worry about new eye related products. This is gentle and thorough. And I LOVE the packaging.

Undo makeup remover


Really gentle, suitable for extremely sensitive eyes, no aftercare needed. Loved this stuff.

Undo undid


I found this a little fiddly to dispense. Probably due to me and no fault of the product.
When I pressed the cap down to dispense, it did seem to go everywhere but the cotton pad I was aiming for. However once I'd managed to actually get it where I wanted it, it did feel very soothing on the eye area and left it feeling wonderfully hydrated. Sorry I haven't given this full marks but once it's on the pad it is quite effective. I obviously need a bit more practice.

Effective yet gentle


Love this make-up remover! I like everything about it, it's a gentle formula, removes waterproof eye make up easily, great pump packaging, feels nourishing and no panda eyes in the morning.

Hero project bi-phase waterproof eye makeup rem...


I have just tried this once so far, but first impressions are fantastic as they have been with all other Hero project products! I have now tested this further and am pleased to say it's great at removing waterproof eye makeup and mascara!
It takes a little while that you have to hold the soaked cotton pad over the eye before it starts to remove the makeup but once it's soaked in it only takes a few wipes across the eye area to remove all traces of makeup ! It doesn't irritate or leave the eyes sore however I would advise washing it off the eye area with plain water as it can leave your vision a little blurry for a short time after use if you don't manage to wipe it all off completely when removing makeup. I agree this is definitely another hero product from hero project and as always their products are fantastic, I've not been let down yet by this brand.

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